Cancellation & Appointment Policy
You and your time are valuable to us. When you schedule an appointment, that time is reserved exclusively for you.
Because our calendar and waitlist fill quickly, we ask for at least 48 hours notice if you need to reschedule or cancel. This allows us enough time to offer the spot to another client waiting for an appointment.
Reminders
To help you manage your schedule, we send out automated courtesy reminders 2 days (48 hours) prior to your appointment.
Fees & Guidelines
Less Than 24 Hours Notice: Cancellations or changes made with less than 24 hours notice – 50% of the scheduled service fee
No-Shows & Same-Day Missed Appointments: Missing an appointment without notice – 100% of the scheduled service fee
Late Arrivals: If you arrive late, your session may be shortened to avoid delaying the client after you, but you will still be responsible for the full fee of the scheduled treatment time.